Voice for Locals
08 November 2022
Voice For Locals, the initiative funded by the UK Government under the UK Community Renewal Fund is now launching the FREE certification drive to create new local CXperts.
CXpert aka Customer eXperience eXpert is a certification course for customer facing staff working in local NI businesses to create, manage and measure your customer's experience. This skill helps drive repeat & referral business, organically saving your time, money and efforts.
Whether you are a small independent retailer or an employee or an aspiring job seeker, this is an opportunity to get certified in customer service and customer experience.
This is a course specifically created for customer facing roles, assured by City & Guilds and endorsed by the UK Government. The certificate will have the logos of City & Guilds and Voice for Locals funded by the UK Government. There will be a print and a digital certificate for the learners upon course completion.
It is offered for FREE and we are encouraging applicants to sign up and complete the course by the end of this month (30 November 2022) to avail of the benefits.
With a focus on video content which contains embedded quizzes and assessments, it should take less than 40 minutes to become a local CXpert.
To enrol, simply click on the link https://forms.gle/MQc1t2xmminP7Ykb7 and register your interest. You will receive your login credentials via an email within 24 hours. Call M: 07735 552903 and speak to Jay Thattai, Founder and Steering Authority, should you have any questions.
Please select Retail NI in the drop down menu as the source referring this course to you